Roofing & Siding, Made Easy

Question 1

0% Financing Options

Answer

Flexible 12 to 72 month 0% interest payment plans make high-quality restoration accessible, letting you protect your home without financial strain

Question 2

Ironclad $250K Guarantee

Answer

A 250k guarantee backed by Directorii ensures your home project has coverage for:

Deposit Protection
Contractor Fraud
Contractor Bankruptcy
Code Compliance
Workmanship Protection
Material & Product Defects

Question 3

No Nail Left Behind™

Answer

Tarping and magnetic sweepers ensure every nail and piece of debris is removed, giving you a clean and safe space for your loved ones to enjoy without worry

Question 4

No-Pressure Second Opinions

Answer

Get expert advice without the sales pitch

We offer accurate, no-obligation second opinions to let you compare options with confidence, ensuring you make the best decision for your home

Question 5

Haag Certified Master Level Damage Inspectors

Answer

Home to FL, MD, MO, and VA’s very 1st master level damage inspector certified by Haag Engineering

Our Top 1% industry-certified inspectors provide precise assessments, so you can confidently address storm damage knowing nothing has been overlooked

Question 6

Lifetime Warranties

Answer

Limited-lifetime transferrable extended warranties from top manufacturers provide long-term protection, ensuring your investment is safeguarded for years to come

Question 7

100% Virtual Workflow

Answer

Online booking, Zoom consultations, satellite measurements, drone inspections, and digital signatures all streamline the process, saving you time and making it easy to manage your project from anywhere, at your own pace

So there’s no need to meet in person (unless you’re inviting us to the BBQ after-party)

Question 8

3D Property Scanning

Answer

Advanced imaging ensures precise measurements, giving an accurate plan of action to restore your home perfectly

Question 9

Certified Installers

Answer

Certified professionals ensure your roofing and siding replacement is installed to the highest industry standards, giving you lasting quality and peace of mind

Question 10

Local Charity Contributions

Answer

Every completed project supports a charity of your choice through our Lead ‘n’ Feed™ program

Allowing you to make a meaningful impact in

Question 11

Proud RSRA Member

Answer

We’re active members of the industry’s leading organization for ethical contracting, Roofing & Solar Reform Alliance, to demonstrate our commitment to ensuring your home project is handled with integrity and professionalism

Question 12

Licensed Public Insurance Adjusters on Staff

Answer

Our experts in insurance claims can help you review your insurance claim options, turning a complex process into a straightforward path to restoring your home

Question 13

“The process is all virtual? So how does it actually work?”

Answer

It’s super easy, barely an inconvenience

Just click one of the green buttons, hop on a quick call, give us the info we need, and we’ll get you a roof or siding estimate within 24 hours

If we need to double-check things for accuracy or leak detection, we’ll send someone out to take a look (no contact needed, unless there’s an interior leak)

Once the estimate is ready, one of our project consultants will meet with you on a quick Zoom call to walk through the details

When you’re ready, we’ll send a digital work order with everything clearly laid out. After you approve it, we’ll schedule your project for a time that works for you. No stress and no last-minute juggling

Question 14

“Can you explain everything simply, without confusing jargon?”

Answer

Heck yea. If someone can’t explain it simply, they probably don’t understand it well enough

Your project consultant will be trained up on everything you need to know. And if they ever get stumped, they’ll know exactly who to call to get you a straight answer fast

Question 15

“Do you offer 24/7 emergency repairs if I have a leak or storm damage?”

Answer

Yup. If your roof is leaking or your siding gets damaged in a storm, don’t wait. Call us right away for emergency service, and we’ll do everything we can to get someone out to help. Our team will walk you through what to do, even if it’s the middle of the night

Question 16

"Do you offer free inspections and estimates?"

Answer

We offer free estimates. However, our inspections are different

Have you heard the phrase “you get what you pay for”? Free inspections are usually code for “someone’s about to upsell you hard”

Sure, you could get a free inspection. You could also get free sushi from a gas station

Our inspections are reviewed by the top 1% of Haag-certified inspectors. With us, you’re getting more than a guy with a ladder and an angle. You get a full unbiased report that shows exactly what’s going on with your roof or siding

Would it be crazy to want that kind of peace of mind before deciding what to do next?

That way, you can make a decision with confidence, not pressure, before letting someone rip your home apart

Question 17

“Where do I choose the materials and colors for my project?”

Answer

You’ll pick colors and materials during your Zoom chat with your project consultant

However, if you want to start peeking early, you can check them out anytime in our Instant Pricing tool on the website

It’s a great way to get inspired and maybe even fall in love with something bold you didn’t expect

Question 18

“How much will this disrupt my day-to-day life?”

Answer

Most projects won’t interrupt your life for long

However, it depends on the size and type of the job

We offer flexible scheduling to work around your routine, and our crews have a reputation for getting things done quickly and carefully

On average, a full roof replacement takes about 1 to 2 days, and siding usually takes 2 to 3 days

Want something more specific to your home?

Book a virtual consultation and we’ll walk you through what to expect

Question 19

“How do I know when it’s time for a roof or siding replacement?”

Answer

Sometimes it’s obvious, other times it’s sneaky

If your roof or siding is leaking, cracked, curled, dented, missing pieces, or just looks like it’s been through a few too many storms, that’s a pretty solid clue

However, some damage hides out of sight, and what looks okay from the ground might not hold up under the next storm

If you’ve been wondering whether it’s time, let’s take the guesswork out of it

Book a free estimate and we’ll help you figure out what’s worth fixing and what’s not

Question 20

“Can a repair solve the issue, or do I need a full roof or siding replacement?”

Answer

Not every problem needs a full replacement. Sometimes a small repair really is all you need

However, some repairs just patch over deeper issues, which can lead to more damage and more money down the line

That’s why we start with a detailed inspection or free estimate, depending on your situation, so you have a firm understanding of what’s going on

If it can be fixed, we’ll say so. If it needs to be replaced, we’ll show you why

Either way, you stay in control

Question 21

“How much does a roof or siding replacement cost without insurance?”

Answer

The total cost depends on your home, the materials you choose, and what the job actually involves

Check out our Instant Pricing tool to get a good idea of what’s included and what it’ll take

Question 22

“When’s the right time to add solar panels or solar roofing?”

Answer

Solar makes the most sense when you’re already planning to replace your roof or have a relatively new one

If your roof is older or storm-damaged, it’s smarter to handle both at once instead of putting panels on a roof that’s just going to need replacing soon

We can help coordinate everything so you get a roof that’s ready for the upgrade

Want to talk about whether your home is a good fit? Book a virtual consultation and we’ll walk you through the options

Question 23

"What’s the difference between solar panels and solar roofing?"

Answer

Solar panels sit on top of your roof, while solar roofing is your roof

Panels are the more common option because they’re bolted onto shingles or mounted with brackets. Solar roofing replaces your shingles with energy-producing tiles that blend in more and cost less if you are already replacing your roof due to age or storm damage

Both make your meter spin backward. However, they come with different price points, efficiency levels, and aesthetics

Not sure which one makes more sense for your home? Book a quick consult and we’ll talk through the pros and cons

Question 24

"Do you offer energy audits or other ways to improve my home’s efficiency?"

Answer

We sure do

If energy efficiency matters to you, we can look at the whole picture, not just your roof or siding

We offer upgrades like energy-efficient windows and doors, blown-in attic insulation, and insulated Low-E ESP house wrap when we replace your siding

These options can make your home more comfortable, more efficient, and in some cases, more valuable

Book a quick virtual consultation to talk through what makes sense for your home

Question 25

“What are the benefits of replacing my windows or doors?”

Answer

Replacing your windows or doors can help with energy savings, comfort, soundproofing, and curb appeal

Drafty windows and sticky doors make your home feel older than it is, however, new ones can make it feel brighter, quieter, and a whole lot more comfortable

We install energy-efficient windows and doors that not only look good but help keep the temperature where you want it

If your energy bills are creeping up or your home feels drafty, then this might be one of the easiest upgrades you can make

Question 26

“Do you offer yearly maintenance or tune-ups for roof, siding, or solar?”

Answer

We offer roof tune-ups, siding tune-ups, and solar panel cleaning

These tune-ups help spot small problems before they become expensive ones, extend the life of your system, and make sure everything is working like it should

Solar cleaning helps your panels work more efficiently, which means more energy and more savings

The real value isn’t just fewer repairs or lower bills, it’s knowing your home is protected, performing its best, and not quietly falling apart while you’re busy living your life

Question 27

“How can I tell if my home has storm damage?”

Answer

You might notice cracked siding or missing panels

However, most storm damage is sneakier than that. Roof damage and dents in aluminum siding usually hide in plain sight unless you know exactly what to look for

That’s why we offer expert inspections and virtual consultations to help you figure out what’s really going on and how bad it is

Because this isn’t just about checking for damage, it’s about protecting your home and avoiding that fun surprise where something leaks during dinner and now your ceiling’s part of the meal

Question 28

“Do I need to fix this now if it doesn’t look that bad?”

Answer

Well, there’s only a handful of things that we have to do in life

That doesn’t mean there aren’t consequences for putting things off

Fixing damage before it has a chance to get worse usually means you spend a lot less in the long run because it prevents additional damage from spreading

In the case of storm damage, there are strict reporting and construction deadlines in most insurance policies that can have a massive impact on whether or not your repairs get covered

We have licensed public insurance adjuster partners who can review your policy and give you guidance specific to your situation

Book a free consultation today if you’re not sure what your next step should be

Question 29

"What if I don't want to deal with my insurance company?"

Answer

You could always skip it and write us a check instead

If you’re like a lot of our past customers, though, you really mean that you just don’t have the time or energy to deal with something that seems like it’s going to take a lot of effort

Good thing for you, that’s where our team comes in

Our partners will guide you through each step and make things super simple. Most customers end up putting in very minimal time and effort because our process is streamlined and “hands-off” for anyone who would rather let the pros do the heavy lifting

You don’t have to chase down paperwork, play phone tag, or try to speak adjuster jargon

Question 30

"Will my insurance pay for the repairs?"

Answer

Maybe. A lot of our customers are surprised to find out what actually gets paid for under an insurance claim

Sometimes things that seem minor turn out to be much bigger once we take a closer look

If it looks like the issue could be related to storm damage, we’ll connect you with one of our licensed public insurance adjuster partners to review your policy before you file anything

That way you’re not guessing, rushing, or risking a denial just because something was handled out of order

Question 31

“Do I have to wait for insurance to approve the repairs?”

Answer

Not always

In some cases, we can start work before final costs are approved, depending on the stage of your claim, how urgent the repairs are, and what’s already documented

Our public insurance adjuster partners can help you figure out the smartest timing based on your policy and your situation

The first priority is getting the job to a point where work can move forward without you being stuck in the middle of a pricing disagreement between your contractor and your insurance company while your home falls apart around you

The key is making sure the carrier has everything they need up front so nothing gets denied just because it wasn’t submitted the right way

Question 32

“Will filing an insurance claim make my premiums go up?”

Answer

This is kind of a trick question because it really depends on the situation

What we can say is we’ve worked with plenty of customers who didn’t file a storm damage claim because they were worried about their rates, only to find out later that their premiums went up anyway to cover all the claims their neighbors made from the same storm

We’ve also seen people wait too long and lose their chance to file altogether

Your best bet is to book a virtual consultation now, just to see where you stand. At worst, you’ll walk away with a better understanding of your options

At best, you’ll be one step closer to getting it handled before deadlines or damage make things harder than they need to be

Question 33

“When should I file my insurance claim?”

Answer

You only get one shot to make a good first impression

Most insurance policies have strict reporting deadlines, but filing too early (before you’ve documented the damage properly) can work against you

The carrier makes their decision based on what you give them upfront. If it’s incomplete or inaccurate, it can make getting the claim approved after a denial way harder than it needs to be

That’s why our licensed public insurance adjuster partners help you get everything in order first and ensure you meet all of your insurance policy compliance reporting requirements

Book a free consultation and one of the public insurance adjusters on staff will guide you through when to file, how to file, and what to include so your claim has the best chance of getting approved the first time

Question 34

“What happens if my insurance company denies the claim?”

Answer

If your claim has already been denied and you’re coming to us for a second opinion, we can schedule a second-look inspection and have one of our licensed public insurance adjuster partners review your policy and claim to see what might’ve gone wrong

If the denial happens while we’re already helping you, don’t panic. Our public insurance adjuster partners have a clear process for what to do next and how to give your claim the best possible shot at getting approved

If we reach a point where the claim really is stuck, we’ll sit down with you as a team and walk through your options together

The goal isn’t just to get the insurance company to pay. It’s to make sure you feel supported and not steamrolled by a system that’s way harder than it should be

Question 35

“How can I be sure the work will be high quality?”

Answer

If it’s not falling off the house

Seriously though, you can check out our reviews and testimonials any time

We have a proven quality assurance process in place to make sure everything is done right the first time

Some of our material partners even do surprise inspections to make sure we’re meeting their standards to keep our certifications

What it really comes down to is reputation, and we’ve built ours by making sure people are proud to point at the work we’ve done on their homes. That said, we also offer the best guarantee you’ll ever see. (check the next FAQ)

Question 36

“Do you offer any kind of guarantee if something major goes wrong?”

Answer

Hell yea, and it’s not just our word

Every qualifying project comes with a $250,000 guarantee through Directorii

That means if something major goes wrong and the people responsible don’t make it right, Directorii steps in and covers the cost to fix it

The guarantee also protects you against things like:

Deposit Protection so you’re not out thousands if something happens before the job even starts
Contractor Fraud in case someone vanishes after taking your money
Contractor Bankruptcy so you’re not stuck mid-project with no one left to finish the job
Code Compliance so the work actually passes inspection and doesn’t cost you more down the road
Workmanship Protection if something wasn’t done right the first time
Material & Product Defects so you’re covered if what gets installed turns out to be faulty

We get it. If you’re putting real money into this, you want to know someone’s got your back if something goes wrong. That’s what the Directorii protection is for. It’s about knowing you’re not on your own if things go sideways

Question 37

“What warranties do you offer for your work and materials?”

Answer

We offer limited-lifetime warranties on both roofing and siding materials through the manufacturers we work with

That means as long as your product stays on your home, you’re protected against manufacturer defects or failures that shouldn’t happen

The exact coverage depends on the specific product and brand you choose, but we’ll walk you through all of it so you know what’s included and what’s not

The goal isn’t just to finish the job. It’s to make sure you feel good about it years from now, not just on install day

Question 38

“Do you do a final inspection after the work is done?”

Answer

Absolutely. It’s about making sure you feel confident that the work was done right and nothing was left behind

If anything needs attention, we handle it right away. We also take final photos and make sure you have everything you need for your record

Question 39

“What is the Roofing and Solar Reform Alliance, and why does it matter for my project?”

Answer

The Roofing and Solar Reform Alliance is a group of companies and experts pushing for better standards in the storm restoration industry

We’re part of the movement because we’re tired of seeing homeowners get taken advantage of by shady contractors or overwhelmed by bad advice

Being part of the alliance means we follow stricter guidelines for training, documentation, and ethics

That means you’re working with a team that’s committed to doing it right and making sure you’re protected every step of the way

Question 40

“Will someone be available if I have questions while the work is being done?”

Answer

Nope. The whole office will be missing like socks on laundry day

Obviously we’re joking. You’ll get a team who checks in, answers questions, and keeps you updated throughout the job

If anything comes up, you’re not left wondering who to call or whether anyone’s going to respond

We make sure someone is available and accountable so you’re never stuck guessing while work is happening on your home

Question 41

“What if there’s an issue after the project is finished?”

Answer

If something’s off after your project is done, we’ll figure it out with you

We’ll do a walkthrough together so you can point out anything that feels unfinished or not quite right, and we’ll take care of it

Most roofing and siding jobs have a little punch-out work that shows up after the main work is done. That’s normal, and we plan for it so nothing gets left behind

You’ll also have material warranties in place, so if something goes wrong later, you’re covered

The goal is to leave you feeling fully taken care of when it’s done

Question 42

“What makes you different from other contractors?”

Answer

Most contractors talk about how great they are

We’d rather talk about what it’s like for you to go through this kind of project

You’re the one taking the risk. You’re the one putting time, money, and trust on the line to protect your home. You’re the one who has to live with the results when everyone else packs up and leaves

That’s what makes us different. We build our process around your experience from the first conversation to the final walkthrough. You should feel informed, supported, and confident the entire way through

The job isn’t successful if you feel confused or frustrated at the end. It’s only successful if you’re glad you chose us and you’ll do it again (and tell all your friends in the meantime)

Question 43

“How come your quote is higher than others I’ve seen?”

Answer

Why does a cheeseburger at a nice restaurant cost more than one from a fast-food place?

There’s not always a simple answer, but here’s what we can say

We charge enough to do things the right way, use materials that last, and stick around to back it all up if something ever goes wrong

The Small Business Administration reports that 96% of roofing companies fail within their first five years. Over 80% don’t even make it past year two

If someone’s quote is way lower, there’s usually a reason and it often shows up later when you need support and no one’s answering the phone

We plan to be here long after your project is finished, and that kind of reliability isn’t cheap

Question 44

“Are there any hidden fees I should know about?”

Answer

Other than your undying promise to bake us cookies every winter break from now on?

No. Whatever we quote is what it will cost to do the job as specified

The only thing we can’t always predict is hidden damage like rotten wood or structural issues, which no other contractor would see before the work starts either

Your virtual consultation will help uncover anything that could affect the scope and give you a chance to ask project-specific questions before anything moves forward

Question 45

“Do you offer financing or flexible payment options?”

Answer

Yep. We offer flexible payment options for just about any budget

For smaller balances, we have short-term in-house payment plans that let you split up payments without going through a third party

For larger projects like full roof or siding replacements, or full solar installs, we work with financing partners who offer longer-term options with 0% interest and flexible terms

You can apply during your virtual consultation, and we’ll walk you through which options might make the most sense based on your situation

Question 46

“Will applying for financing affect my credit?”

Answer

In most cases, no

Our financing partners offer a quick pre-qualification process that uses a soft credit check, which means it won’t impact your credit score just to see what you qualify for

If you decide to move forward with a full application, that’s when a hard inquiry may show up. By then, however, you’ll already know what kind of terms you’re looking at

It’s a low-pressure way to get real info without committing to anything, and it helps you feel in control before making a big decision

Question 47

“How quickly can I get approved for financing?”

Answer

Usually within minutes

Most of our financing partners offer a same-day pre-approval process with a soft credit check, so you can get an idea of what’s available without affecting your score

You can apply during your virtual consultation or even ahead of time if you want to see your options early

It’s quick, easy, and gives you clarity up front so you can make decisions with confidence instead of guessing

Question 48

"What forms of payment do you accept?"

Answer

Cryptocurrency, firstborn children, and rare Pokémon cards haven’t made it through accounting… yet

We accept checks, cashier checks, money orders, and credit cards

Maryland - Northern Virginia -

Central Florida - Missouri

Roofing & Siding, Made Easy

$250K labor & material guarantee

Financing that fits your budget

A well-crafted transformation you’ll love

Your Home Isn't Going to Fix Itself

You don’t know where to start or what steps to expect

You're suspicious of being hit with surprise fees or extra costs

You’re unsure of the insurance claim process or fear you won’t get paid in full

You're having a hard time finding someone who gives back and shares your values

If so..

And we’re confident we can do the same for you too

We help busy homeowners restore their home without all the stress

Are you the type of person we can help?

We’re a Great Fit If You:

Care about your home’s long-term value and comfort

May have storm damage and want guidance on options

Are open-minded to expert guidance from professionals who do this every day

Value community involvement and like supporting companies that give back

We’re Not the Best Fit If You:

Are just shopping for the cheapest contractor

Aren’t willing to collaborate or respond during the project

Prefer to second-guess trained pros instead of trusting the process

Expect your contractor to "waive your deductible" or engage in other practices that violate state laws

What We Can Do For You *

What You Get When You Don’t Settle for Basic

Get Help Without Getting Out of Your Pajamas

Sleep Easy with a $250K Safety Net

Upgrade Your Home, Don't Downgrade Your Dinner

Real Change.Powered by You

Featherfall's Complete Renewal Blueprint

Step 1: Book Your Virtual Consultation

Step 2: Sit Back and Relax

Step 3: Enjoy

Transforming Homes While Changing Lives

What's Our Secret?

Your support fuels real change through our Lead ‘n’ Feed program

Here's What You Get